Dental Shield Terms of Service

Dental Shield serves two types of users: dental practices that manage staff, patients, and billing, and dental professionals like hygienists, dentists, and assistants who use the platform to find and manage shift work.

Yes. Before claiming paid shifts or receiving payouts, dental professionals must complete an onboarding process that includes identity verification, credential submission, and a W-9 tax form.

Payouts are processed through Stripe Connect and follow Stripe's own terms and processing timelines. Platform service fees are applied to shift payments and disclosed at the time of booking.

No. The Terms of Service state clearly that Dental Shield is not an employer of dental professionals and doesn't assume liability for the professional's work product - it functions as a marketplace connecting practices and professionals.

Releasing a shift after the defined cutoff time may result in restrictions on your future booking ability, so it's worth reviewing shift terms carefully before claiming one.

No - this is covered under the Non-Circumvention Agreement. Practices and professionals introduced through Dental Shield agree not to arrange direct employment, contracting, or payment outside the platform for 12 months from the date of introduction. Doing so can lead to account termination and liability for the platform's lost fees.

If you provide your mobile number and opt in during registration or onboarding, you'll receive recurring SMS messages covering things like shift notifications, booking confirmations, schedule reminders, and account alerts. Consent to SMS is never required to use the platform.

You can reply STOP to any text message, turn off SMS notifications in your account settings under Notifications → SMS Preferences, or email Hands.Infotech@gmail.com requesting an opt-out. You can always opt back in later by replying START or updating your settings.

Dental Shield doesn't charge separately for SMS notifications, though standard message and data rates from your wireless carrier may apply - check with your carrier for specifics.

No. Your mobile number and SMS consent status are not sold, rented, or shared with third parties for their own marketing purposes - they're used solely to send the notifications you've opted into. Full details are covered in the Privacy Policy.

You agree not to use the Services unlawfully, misrepresent your credentials or identity, circumvent the platform to arrange outside payments, interfere with platform performance, or upload malicious code or harmful content.

Yes - Dental Shield reserves the right to suspend or terminate an account at any time for violating these Terms, or for other reasons at its sole discretion. You can also delete your own account at any time through Settings.

No. The Services are provided "as is" and "as available," without warranties that they'll be uninterrupted, error-free, or free of harmful components - standard language for SaaS platforms.

These Terms are governed by the laws of the State of Texas, and any disputes are resolved in state or federal courts located in Dallas County, Texas.

Yes - Dental Shield will post any material changes on this page and update the "Last Updated" date. Continuing to use the Services after changes are posted means you've accepted the revised Terms. For related policies, you can also check the Privacy Policy or Support Center.